Elena Veselova

Cultivated and enhanced supplier relationships across Europe and Asia, optimizing product availability, competitive pricing, and timely deliveries for critical components.

Independently managed the full procurement cycle for equipment and spare parts, processing orders via online portals and email efficiently to meet operational demands.

Orchestrated the planning, coordination, and monitoring of international air and sea freight shipments, streamlining logistics processes and ensuring timely delivery.

Coordinated dispatch activities with freight forwarders and meticulously scheduled goods receipts, enhancing supply chain predictability and efficiency.

Reviewed and approved supplier and freight forwarder invoices, ensuring accuracy, compliance with contractual terms, and timely payment processing.

Maintained and updated master data within Microsoft Dynamics Navision ERP system, ensuring data integrity for purchasing, inventory, and financial operations.

Conducted detailed demand analyses and generated comprehensive statistics and reports, providing critical insights that informed purchasing decisions and optimized material flow.

Managed the processing and follow-up of customer complaints, ensuring swift resolution and maintaining high service standards for client satisfaction.

Oversaw and controlled inventory levels, implementing strategies to guarantee optimal material availability and minimize stockouts, supporting continuous operations.

Managed sales operations and cultivated client relationships across German, British, and Dutch markets, contributing to significant regional business growth over an 18-year tenure.

Coordinated daily business activities, meticulously inputting and maintaining invoice and product data within SAP R3, ensuring data accuracy for financial reporting and operational efficiency.

Served as the primary liaison for accounting, controlling, and external audit inquiries, facilitating smooth financial operations and ensuring compliance.

Functioned as a critical interface between suppliers, freight forwarders, and customers, ensuring seamless communication and efficient order fulfillment across international borders.

Successfully managed and implemented strategic projects, including the integration of Toyo UK business from the MC London branch and the reorganization of Toyo business following the establishment of Toyo Tire Europe GmbH.

Conducted comprehensive market research on pricing policies of leading European tire manufacturers, providing data-driven insights that informed competitive sales strategies.

Developed detailed workflow manuals for the tire business, standardizing processes and improving operational efficiency for new and existing team members.

Provided training and support to new colleagues, ensuring smooth onboarding and consistent adherence to established sales and operational procedures.

Managed all aspects of export operations for the Russian market, including comprehensive customer and key account management, fostering strong client relationships.

Prepared and processed offers, confirmations, and invoices, ensuring accuracy and timely delivery of commercial documents for international transactions.

Monitored payment statuses and supported logistics for export declarations, ensuring compliance with international trade regulations and minimizing delays.

Facilitated internal and external correspondence via phone and email, effectively bridging communication gaps between international stakeholders.

Participated annually as an exhibitor at the CeBIT trade fair, representing the company and engaging with international clients to expand market reach.

Provided essential administrative and operational support to regional sales representatives and the Moscow subsidiary, contributing to overall market presence and sales efforts.

Translated critical metal import contracts, ensuring legal and commercial accuracy for international transactions and mitigating potential risks.

Prepared essential financial documentation, including letters of credit and bank guarantees, to secure trade agreements and facilitate smooth financial flows.

Provided real-time interpretation during high-stakes negotiations, enabling clear communication and successful deal-making between international parties.

Translated comprehensive contractual documents for the procurement of timber, food, and food processing equipment from international suppliers, ensuring clarity and compliance.

Provided consecutive and simultaneous interpretation during critical contract negotiations with suppliers from Korea, China, and the USA, facilitating complex discussions.

Interpreted during international business trips to the USA (Utah, Salt Lake City), enabling effective communication and relationship building with foreign partners.

Managed office organization, appointment scheduling, and telephone communications, ensuring efficient administrative support for international trade activities.

Handled professional correspondence in Russian, English, and German, maintaining clear and effective communication channels across diverse linguistic contexts.